Privacy Policy

1. Who We Are

The data controller for the Services is Aivora Technology Limited. For privacy requests, contact us at 451255475@qq.com.

2. Information We Collect

Account information: email address, display name, login identifiers, and authentication-related data.

Usage and transaction data: prompts metadata, generation history references, credit balance and consumption, plan status, device/browser information, IP address, and approximate location derived from IP.

Content you provide: uploaded images/files and text prompts needed to perform generation tasks. We process this content to deliver the Services.

Communications: messages you send to support or feedback channels.

3. How We Use Information

We use personal information to provide and operate the Services, authenticate users, process credits and payments, prevent abuse and fraud, improve product quality and reliability, and communicate service-related notices.

We may use aggregated or de-identified information for analytics and product improvement.

4. Legal Bases

Where applicable law requires a legal basis, we process personal information to perform our contract with you, to comply with legal obligations, and based on our legitimate interests in securing and improving the Services. Where required, we will seek your consent.

5. Sharing of Information

We may share information with infrastructure, storage, payment, analytics, and AI model providers who process data on our behalf to operate the Services.

We may disclose information if required by law, legal process, or to protect the rights, safety, and integrity of users, the public, or Aivora Technology Limited.

We do not sell your personal information.

6. International Transfers

Your information may be processed in countries other than where you live. Where required, we take appropriate measures to protect transferred data in accordance with applicable law.

7. Data Retention

We retain account, transaction, and generation-related records for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

You may request deletion of your account or certain personal data, subject to legal and operational retention requirements.

8. Security

We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to withdraw consent where processing is based on consent.

To exercise these rights, email 451255475@qq.com. We may need to verify your identity before responding.

10. Cookies and Similar Technologies

We use cookies and similar technologies for authentication, preferences, security, and analytics. You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

11. Children’s Privacy

The Services are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us to request deletion.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will revise the “Last updated” date on this page when changes are made. Continued use of the Services after an update means you acknowledge the revised Policy.

13. Contact

For privacy questions or requests, contact Aivora Technology Limited at 451255475@qq.com.